Delete your account

Your Rool account and everything in it is yours. You can delete it at any time, directly and on your own. This page explains how, and what is removed or kept afterwards.

How to delete your account

You can delete your account yourself, from either the mobile app or the web app:

1. Open Rool and go to Settings.
2. Select Profile.
3. Choose Delete account and confirm.

Prefer us to do it for you? Email contact@rool.dev from the address on your account and ask us to delete it. We will action the request and confirm when it is done.

Deletion is permanent. If you want to keep anything, export it first using the built-in export tools before you delete.

What gets deleted

When you delete your account, we permanently remove the following from our active systems:

• Your account and profile.
• Your Rool Machines and everything inside them: files, notes, chats, and Objects.
• Your Object Memory and any data derived from your content.

What is kept, and for how long

After your account is deleted, a small amount of data is retained only where the law requires it or for a short, defined period:

• Backups: residual copies of your data in our backups are purged within 30 days of deletion.
• Billing and transaction records: where you have made a payment, we are legally required to keep certain records such as invoices for up to 5 years to meet our accounting and tax obligations. We retain this data solely to comply with those legal obligations (GDPR Article 6(1)(c)) and for no other purpose.

We do not keep any other personal data after deletion. The retained billing records are not used to profile you, market to you, or train any models.

Deleting only some of your data

You don't have to delete your whole account to permanently remove data. In Rool, the unit of permanent deletion is the Rool Machine: deleting a Machine permanently removes everything inside it, including all of its Objects and files. Your account stays active.

Deleting individual Objects or files within a Machine is not permanent on its own. Each Machine keeps an undo and restore history, so those items can be brought back. If you need specific data permanently erased, delete the Machine that contains it, or email contact@rool.dev and tell us what to remove.

Your rights

Deleting your account exercises your right to erasure under the GDPR. You also have the right to access, correct, restrict, and export your data. For more detail, see our Privacy Policy, or contact us at contact@rool.dev.